Cancellation & Refund Policy

At ShubhaSur Creations, we strive to provide high-quality music and digital products to our customers. Please review our Cancellation and Refund Policy carefully before making a purchase.

1. Order Cancellation:

• As our products are digital downloads, once an order is placed and payment is successfully processed, it cannot be cancelled.
• If you encounter any issues during the purchase process, please contact us immediately at [your support email] for assistance.

2. Refund Policy:

• Due to the nature of digital products, we do not offer refunds once a purchase has been completed and the files have been accessed or downloaded.
• However, if you experience technical issues with a downloaded file (e.g., corrupted file, incorrect product), we will provide a replacement at no extra cost.
• If you accidentally purchase the same product more than once, please contact us with proof of the duplicate transaction, and we will assess the situation for a refund or credit.

3. Subscription Cancellations (if applicable):

• If you have purchased a subscription to our Music Library, you may cancel it at any time before the next billing cycle.
• Cancellations will prevent future charges but will not result in a refund for the current billing period.

4. Exceptional Refund Requests:

• We may consider refund requests on a case-by-case basis in instances where a customer is unable to access the purchased product due to technical errors beyond their control.
• To request a refund under exceptional circumstances, please contact us at our mobile number or email address with detailed information about the issue.

5. Contact Us: For any queries related to cancellations or refunds, feel free to reach out to us at our mobile number or email address.

This policy is subject to change at any time. Please check this page for updates before making a purchase.

Last Updated: [March 2025]

Thank you for choosing ShubhaSur Creations!